Problems with the ordering?

If you have completed an order form and our billing system rejected you, please check the following:

1. Enter NON-FREE e-mail address in the order form. We receive a lot of frauds from free e-mail owners and have to block them. Use an e-mail address at your ISP or a working e-mail. We'll use your e-mail address only once - to send registration details.
   
   

2. Check the credit card data - you have to enter 16 digits appeared in a front side of a card. Enter valid card expiration date - month and year, this is required information to process the payment. Also validate the card name - VISA, Master Card, Discover etc. Enter valid cardholder name - it is checked automatically and could be a reason to discard the payment.
   
   

3. Choose a country where you are located. We check it by your IP address and may block the payment automatically if IP doesn't match the country.
   
   

4. Try to order by phone or fax - see details here.
   
   

5. Still failed? Please contact us immediately to resolve the problem. We are glad to help you!
   
   

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