Customer support

Please refer to the FAQ section first.

E-mail support

If you can't find an answer in FAQ section, use the following form or at www.atomiccc.com to send your questions and suggestions to AtomPark Software team. Please note that our e-mail support is based on ticket system: A unique number ID is assigned to every ticket and is sent to you by e-mail. You will also receive a ticket resolution e-mail as soon as we answer your support request. Inquire about the status of your ticket at www.atomiccc.com by quoting your e-mail address and the ticket number.

We are working on answering all of the e-mails as fast as we can, usually we answer within 24 hours on working days.

Phone support

Phone support is provided in English language, 12 am - 12 pm (GMT/UTC -4 hours), Monday to Friday excluding public holidays.

+1-707-7098405 (for United States), +44-20-32397742 (for United Kingdom), +61-2-800-33477 (for Australia)

Note, email (use the form given above) can give us more time to research your problem and respond with a more detailed reply than we would be able to provide by telephone.

MSN Messenger support

You can reach us at atompark-ch@hotmail.com (no e-mail to this address please!).

Note, this type of the communication is preferred for the short and urgent questions.